When customers switch their retail banking providers, banks risk losing up to one-third of their revenues.
What can banks to do meet this challenge?
Evolving to an ecosystem-centric Everyday Bank can transform the customer experience, resulting in happier customers and increased revenue.
What is the Everyday Bank?
A complete solution to fulfill your customers’ financial and non-financial life needs.
What can happen with the Everyday Bank:
Cloud has been instrumental in shaping the banking journey.
To enhance business functions for everything from advanced data analytics to compliance activities and HR.
How can cloud adoption improve banking?
Cloud solutions make the Everyday Bank possible and provide a channel through which banks can deliver better customer service.
Platform-as-a-service and infrastructure-as-a-service solutions, delivered via the cloud, enable the three pillars that define the Everyday Bank:
Is a private cloud more secure than a public cloud?
Banks overwhelmingly prefer private
over public cloud options.
Only 14% have significantly invested
in public cloud (compared to 25% in other
Harness the cloud’s potential to create the Everyday Bank:
Happier customers and increased revenue with the Everyday Bank
Right now, cloud computing is delivering an improved customer experience for everyday customers of the Everyday Bank.
Is your bank offering a complete solution to fulfill your customers’ needs?
Accenture Global Consumer Pulse Survey, 2014; The Everyday Bank 2014; Accenture Research Retail Banking Revenue Disruption Model, 2013.
The Everyday Bank 2014; Accenture analysis.
Gartner©, 2014 CIO Agenda: A Banking/Investment Perspective, March 2014.