The financial services sector has always been an early adopter of new technology to achieve efficiency and speed, and offer new services to customers. Today, as information technology grows exponentially, visionary companies can leverage digitization to reshape and transform their organizations in new directions.
There are three emerging technologies that will play a fundamental role in shaping the industry right now, over the next few years and over the next decade: Robotics and artificial intelligence, the Internet of Things, and blockchain. It is of paramount importance that organizations understand the workforce changes that will be needed to capitalize on these innovations and to position their organization for future success.
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