The solution also provided secured storage and retrieval, producing documents for read-only viewing and unable to be edited by anyone. The solution was designed using a services-based architecture, to provide the flexibility to extend the solution to include additional filing or document types.
B-SCAN also involved implementing process improvements to make the filing of jobs more efficient and reduce lost paper. Greater efficiency was achieved by standardizing a process across all boroughs that eliminates the reliance on paper documents. With B-SCAN, job files are scanned once and then made available electronically almost immediately.
B-SCAN was deployed across New York City’s five boroughs over six months, starting with Staten Island, the borough with the smallest volume of documents, followed by the Bronx, Brooklyn, Queens and lastly, the borough with the largest document volume, Manhattan. The system for each borough was deployed on schedule and within budget.
Today, B-SCAN interfaces with the Department’s Buildings Information System (BIS) and BIS-on-the-Web Internet and Intranet frameworks. After documents are scanned, they are immediately available to both staff and the public online through the department’s website, which receives more than 500,000 visits daily. In addition, other NYC agencies that depend on B-SCAN documentation can view documents online and no longer require paper exchanges between the agencies.