Transform customer service with AWS
Modernize your customer experiences using the latest AWS technology.
Advanced Customer Engagement from Accenture and AWS helps you modernize your customer experiences and redefine the way you engage with your customers and employees using the latest AWS technology, including: conversational AI, predictive insights and real-time, omnichannel journeys.
Advanced Customer Engagement is supported by a cross-functional team consisting of expert technologists, thought leaders and delivery professionals. Together, with the Accenture AWS Business Group, we support all facets of solution delivery, from asset creation and industrialization to go-to-market strategies.
With Advanced Customer Engagement, companies can improve CSAT scores, decrease OPEX, and increase revenues.
With Advanced Customer Engagement, companies can improve customer satisfaction (CSAT) scores, decrease operating expenses (OPEX) and increase revenues.