Governments the world over face new fiscal realities that are forcing them to reconsider how they can best deliver public services in the future. The need to make significant cost savings, to do more with less and to tailor traditional service models more closely around the citizen calls for innovative models of provision—no single traditional model of delivery will bridge the gap.
A study of the terrain of public service provision in the United Kingdom reveals the emergence of a new model—that of hybrid organizations that combine elements of the private, public and social sectors. This new class of service delivery model represents an exciting opportunity to combine business innovation and a vibrant social ethos while pursuing public service objectives. In time, businesses and non-profits may also seek to adopt similar hybrid models.
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