Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Role Purpose:

The primary role is to review and establish/investigate the system alerts via a preliminary review to establish if there is anything unusual / discrepancy in the alert.  The Associate seeks to validate the usefulness of the alert by utilizing internal system data sources to establish whether the transaction behavior` is lawful and non-suspicious. The findings must be summarized in a clear and concise manner with evidences and thus ensuring that the work is completed in accordance with established procedures and standards.

Responsibility:

  • Review the transaction / alert and highlight to Level 2 escalation if unusual activity is indicated

  • Build on Process & Industry knowledge based on Fraud and Anti Money Laundering trends

  • Adhere to the process requirements in accordance with established procedures and set standards.

  • Complete assigned tasks independently in the established timeframe as per the process benchmarks

  • Achieve the levels of productivity and quality as per the standards, agreed for the process.

  • All data requirements (timesheets and process information) is accurately updated in a timely manner.

  • Adhere to Organization Policies and Rules

  • Develop subject matter expertise in Fraud, AML & Customer Experience domain

  • Shoulder additional team responsibility and engage with members as relevant

  • Respond to customer query in Korean Language

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Qualifications

Qualification & Requirements:

  • 3-4 years of relevant experience supporting Korea

  • Minimum 3-4 years working or living in (Korea - country name/native) as the role will require candidate to converse in local dialects and to understand the local culture

  • Proficient in English and Korean, both written and spoken

  • Candidates are required to pass both Korean and English assessment test

  • Graduate – preferably in Commerce & Finance background (Bachelor’s Degree)

  • English Communication – Strong Articulation & Written

  • Logical & Analytical thought flow

  • Team Player

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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