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Order to Cash (OTC) Associate

Subang Jaya Job No. r00258226 Temporary - On-Site

Job Description

Job Summary:

We are looking for a detail-oriented and proactive Order-to-Cash (OTC) Operations Associate to join our team. In this role, you will be responsible for managing key aspects of the accounts receivable process, ensuring smooth financial transactions, and maintaining strong client relationships. If you have a passion for problem-solving, analytical thinking, and process optimization, we’d love to hear from you!

Key Responsibilities:

  • Accounts Receivable Management – Maintain accurate records and ensure timely processing of payments.

  • Billing Processing – Generate, verify, and process invoices efficiently to ensure timely collection.

  • Cash Application Processing – Reconcile incoming payments and apply them accurately to customer accounts.

  • Cash Flow Monitoring – Track and analyze cash inflows to support financial planning and decision-making.

  • Change Management – Adapt to new processes, technologies, and client requirements to enhance operational efficiency.

  • Client Relationship Management – Collaborate with stakeholders to resolve queries, address concerns, and ensure a seamless payment experience.

  • Bank Reconciliation - Match and reconcile Bank statement lines against the Payments and receipts in the client system

Qualifications

Requirements:

  • 1–3 years of relevant experience in accounts receivable, billing, or finance operations.

  • Bachelor’s degree in Finance, Accounting, Business, or a related field.

  • Strong problem-solving skills with the ability to analyze data and resolve discrepancies.

  • Excellent communication and relationship-building skills to engage with clients and internal teams effectively.

  • Ability to perform under pressure and meet deadlines in a fast-paced environment.

  • Experience working with insurance companies will be an added advantage.

  • Strong analytical skills with a keen eye for detail and accuracy.

  • •Available to work in office for the first 6 months upon joining. Thereafter transitioning to hybrid work arrangement.

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