HR Service Associate - Payroll Administration (Mandarin Speaker)

Job Descriptions:

• Under limited supervision, perform validation by compare payroll reports from payroll vendor against data in client’s system records. This includes:
• Performs validation of payroll reconciliation reports, bank files, GL reports, statutory reports.
• Reviews discrepancies identified and processes corrections by coordinate with internal data management team and payroll vendor prior payroll sign off.
• Works with a 3rd party vendor to process payroll.
• Works with payroll vendor/service delivery/HR/Finance to troubleshoot payroll issues.
• Coordinates the team activities within the payroll area.
• Handles special projects and audit activities as assigned.
• Responsible for process improvement.
• Handle employees’ payroll enquiries through case management tool