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Project Management Senior Analyst - Mandarin Support

Kuala Lumpur Job No. r00253159 Temporary - Hybrid
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Job Description

  • Lead and coordinate change requests activities including reviewing scope, analyse change impact (update to documentation/existing process), determine testing scope and coordinate UAT/SRT and debrief team prior to go live/move to production
  • Engage with client stakeholder groups and HRSS in joint reviews when addressing process gaps and impacted documentation updates
  • Responsible to manage Knowledge Management & Access Management queues and meeting case management SLAs
  • Responsible to create/maintain and publish HRSS knowledge articles for HRSS
  • Engage with client stakeholder groups, HRSS and vendors for process improvements initiatives and relevant downstream readiness activities

Qualifications

  • Diploma or Degree graduate in any field.
  • At least 3 years work experience in the Human Resource, Business Analyst or Project Management. Experience in shared services or human resources will be an advantage.
  • Knowledge in HR Domain especially Workday HCM is a must. Service Now Knowledge/Experience is a plus
  • Fluency in written and spoken English & Mandarin is a must.
  • Analytical, problem-solving and critical thinking skills is a requirement.
  • Good understanding of a business process being analysed and how it affects the various business units. Workday knowledge and transactions processing are a requirement.
  • Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes while meeting timelines is important.
  • Experience in process improvement or Gen AI implementation.
  • Good presentation skills, and ability to communicate with various audiences, including end users, managers, and project stakeholder groups.
  • Strong attention to details and accuracy and focused on high data accuracy.
  • Quick learner who is easily able to learn new products, systems, applications and technologies. Important to be pro-active and take change/ownership in tasks assigned.
  • Must be MS Office competent in Word, Excel and Powerpoint.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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