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HR Service Delivery Associate

Kuala Lumpur Job No. r00242374 Full-time
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Job Description

  • Update employee movement (e.g. hiring, transfer, promotion, termination) and personal data changes in SAP.
  • Process employee queries related to employee life cycle, employee services, competency & performance over email and phone.
  • Updating, managing and maintaining training records & planning for employees who attended training courses.
  • Generate electronic offer letter and secure approvals from the business.
  • Enter and maintain new hire data in SAP.
  • Support workforce and talent deployment business decisions from a data admin and support perspective.
  • Generate and analyze HR reports on weekly, monthly, quarterly or yearly basis based on business requests.
  • Escalate non-standard or exception requests for approval/ issues in timely manner regarding HR-related matters.
  • Adhere to Payroll checklist throughout the process and confirm all necessary checks and controls have been applied.
  • Perform post payroll reporting and support clarifications from retained teams.

Qualifications

  • Fresh Graduate with a Diploma OR Bachelor’s Degree in Human Resources/ Business/ Social Sciences related qualification.
  • Fresh graduate to maximum 6 months working experience in HR-related tasks are acceptable.
  • Able to work in a team with other team members.
  • Able to work well with clients.
  • Quality driven – in communications and all system transactions.
  • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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