performance through analysis, experience and employee input in a project environment
Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
Assistthe organization in the creation, monitoring, measurement and analysis of standardized processes
Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
Provide weekly, monthly input of Key Performance Indicator (KPI) reports during review meetings
Review project processes and key deliverables, as part of the organization's Quality Program and coach projects on resolving the assessment gaps for greater delivery excellence
Facilitate in cross-functional Process Improvement Initiatives and root cause analysis
Implement strategic quality direction into operational guidelines and practices; support the ongoing expansion of the quality culture across the organization
Develop support assets like tracking tool for operation excellence success stories, and root cause/lessons learned from actual delivery experiences, etc.
Recommend and help implement strategies and actions to mitigate risks/solve issues
Communicate to management on salient quality issues and business opportunities
Leading operational/delivery excellence team
Develop and manage Lean process management. Coach teams on Lean and Six Sigma concepts
Diploma or Degree
Min. 4 years experience in the related domain field with knowledge of process improvement
Lean Six Sigma certification and excellence understanding of LSS process methodologies
Preferably with Automation (RPA) and platform knowledge
Strong analytical and problem-solving skills
Ability to maintain and enhance a professional relationship with customers
Preferred language – Mandarin (supporting China) and Bahasa (supporting Indonesia)
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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