Skip to main content Skip to footer

Business Transformation Senior Analyst

Kuala Lumpur Job No. r00183866 Full-time

Job Description

  • performance through analysis, experience and employee input in a project environment 

  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles  

  • Assist the organization in the creation, monitoring, measurement and analysis of standardized processes  

  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles  

  • Provide weekly, monthly input of Key Performance Indicator (KPI) reports during review meetings  

  • Review project processes and key deliverables, as part of the organization's Quality Program and coach projects on resolving the assessment gaps for greater delivery excellence  

  • Facilitate in cross-functional Process Improvement Initiatives and root cause analysis  

  • Implement strategic quality direction into operational guidelines and practices; support the ongoing expansion of the quality culture across the organization 

  • Develop support assets like tracking tool for operation excellence success stories, and root cause/lessons learned from actual delivery experiences, etc.  

  • Recommend and help implement strategies and actions to mitigate risks/solve issues  

  • Communicate to management on salient quality issues and business opportunities  

  • Leading operational/delivery excellence team  

  • Develop and manage Lean process management. Coach teams on Lean and Six Sigma concepts  


  • Diploma or Degree 

  • Min. 4 years experience in the related domain field with knowledge of process improvement 

  • Lean Six Sigma certification and excellence understanding of LSS process methodologies  

  • Preferably with Automation (RPA) and platform knowledge 

  • Strong analytical and problem-solving skills 

  • Ability to maintain and enhance a professional relationship with customers 

  • Preferred language – Mandarin (supporting China) and Bahasa (supporting Indonesia) 

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.