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Business Consultant - Japanese Speaker - Telecommunications & Media (S&C Global Network)
Kuala Lumpur
Job No. r00171261
Full-time
Job Description
Comms & Media (C&M) is one of the Industry Practices within Accenture’s S&C Global Network team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment.
- Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world’s leading wireline, wireless, cable and satellite communications and service providers.
- Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.
Required:
- 1-4 years of progressive experience in Management Consulting Industry
- Client facing role experience required
- Experience in strategy and business/technology consulting role conversant with process improvement, business requirements definition, cost optimization, customer analytics and experience management, architecture assessments etc.
- Experience in value architecting, business case preparation, value realization
- Experience in Digital, New IT, Cloud & Core modernization, Agile transformation, DevOps tools, RPA, AI/ML strategy implementation and use cases.
- Experience in Architecture Transformation and decoupling models, Analytics as A Service
- Experience in business case, Maturity Assessment Tool and Productivity models
- Knowledge of design thinking, innovation, data driven enterprise strategy, analytics driven consulting is good to have.
- Propose solution options based on the analysis and recommend the option that is architecturally compliant and most feasible in terms of cost effectiveness, robustness, security and maintainability across the architecture.
- Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage.
- JLPT N1/N2/N3/N4 Japanese language certification is a must
Telecom Experience:
- Strong telecom industry background experience and knowledge of BSS and OSS processes for B2C and B2B areas
- Knowledge of telecom products across wireline, wireless and Enterprise domains
- Knowledge of Telco BSS/OSS stack, its various components and interactions / flows
- eTOM certification is highly desirable.
#LI-GM
Qualifications
Project Delivery: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for:
- Propose solutions to the client based on gap analysis for the existing Telco platforms.
- Led technology transformation for Comms and Media clients focusing on restructuring legacy IT / Tech stack and cost structures.
- Industrialize technology departments through productivity and output improvements.
- Lead agile transformations of technology departments.
- Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders.
- Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements –thereby acting as an interface between business and technology teams.
- Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process.
- Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters
- Understanding of technology and IT transformations, software development in Agile/ SAFe set-up
- Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
- Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager,operations)
