Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
For contractual problems – working closely with SDL to ensure gaps are identified and closed with client agreement.
Attendance to meeting and reviews based on defined MOS system;
Support SDL achieve the cost control within budget;
Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
People developer, build up team succession and keep the delivery continuously;
Client communication, build up the relation and expectation management;
Innovation at work, and focus on client value creation;
Fluent Vietnamese, English skills including Oral and Business Writing
Familiar with F&A outsourcing operation,
Rich client facing experience, good at communication with client
High responsibility and dedication on work
Overtime may be required during peak periods
Non-standard hours may be required
Occasional Travel may be required
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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