Job Description

  • Participate in day-to-day operations for Client Operations and other cross-functional teams
  • Perform reviews and research in order to provide excellent policy support
  • Attain daily productivity goals while maintaining quality standards
  • Refine tools and processes around daily workflow, and maintain documentation for weekly management reporting
  • Open to overtime as needed to assist the global team in closing out high volumes


  • Preferred Bachelor’s Degree any field.
  • Advanced level in decision making and comprehension
  • Excellent work ethics
  • Driven, team player, goal-oriented
  • Independent worker who can prioritize tasks and manage time effectively
  • Ability to multi-task and adapt to rapidly-changing environment and process
  • A passion for Apps / Mobile devices, and experience working with similar / related industry
  • Strong understanding of policy with adaptability under ambiguity
  • Comfortable working in situations that often contain grey areas
  • Excellent written and verbal communication skills, with an emphasis on English customer support
  • Availability for overtime when the project demands it

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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