Job Description

  • Performs routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
  • Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
  • Communicates, both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
  • Organizes and maintains electronic databases. Performs data input and maintenance.
  • Review, investigate and rectify all the rework issue if any.
  • Respond to queries by Clients, Producing Office or Underwriters.
  • Updates Payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information.
  • May also function as trainer for other staff.
  • Review, investigate and rectify all the rework issue if any.
  • Responds to general client and broker queries via email and calls.
  • Need to involve with the weekly, monthly call with the business, regional on the outstanding accounts.
  • Preparing reports as and when required by management


  • Willing to work on shift according to the region supported inclusive of working during Malaysia holidays.
  • Fluent in written and oral English communication.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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