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L3 Support - Silverlake Deposits Core Banking
Subang Jaya
Job No. 13163966
Full-time - On-Site
Job Description
#LI-GM
SN142 WO#1 Core Banking
Job Title: Junior L3 Support - Silverlake Deposits
Domain: Core Banking
Experience Level: Junior (L2 - 3 to 5 years)
Location: Kuala Lumpur
Job Summary:
We are seeking a Junior Application Maintenance/Production Support Engineer (L3) to support and maintain the Silverlake Deposits platform. The role involves troubleshooting, system maintenance, and deployment automation on AS400/DB2, using RPG programming. The ideal candidate will have 3-5 years of experience in L3 support, DevOps, and ALDON for software deployment automation.
Key Responsibilities:
- Provide L3 support for Silverlake Deposits, ensuring system stability and uptime.
- Troubleshoot and resolve production issues related to CASA and Time Deposits.
- Perform system maintenance, enhancements, and fixes using RPG on AS400.
- Manage deployments and automation using ALDON and DevOps tools.
- Collaborate with cross-functional teams for issue resolution and improvements.
- Ensure adherence to banking compliance and security policies.
Qualifications
Requirements:
Must-Have:
- 3-5 years of experience in Application Support/Production Support (L3).
- Strong knowledge of RPG programming on AS400.
- Experience with DB2 databases on AS400.
- Hands-on experience in DevOps and ALDON for software deployment automation.
- Familiarity with Silverlake Deposits, CASA, and Time Deposits.
Good-to-Have:
- Experience with incident management, root cause analysis, and system monitoring.
- Understanding of banking operations and regulatory compliance.
- Exposure to automation and performance optimization techniques.
Technical Environment:
- Platform / Product: Silverlake Deposits
- Server / Database: AS400 / DB2
- Programming Language: RPG
- Operating System: AS400