This job is no longer available. Continue your job search here.
L3 Support (Silverlake BWC) Core Banking
Subang Jaya
Job No. 13161085
Full-time - On-Site
Job Description
#LI-GM
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
SN133 WO1 Core Banking
Job Title: L3 Support (Silverlake BWC)
Domain: Core Banking
Sub-Domain: L3 support
Experience Level: L2 - 3 to 5 years
Location: Kuala Lumpur
Job Summary:
We are looking for a Junior Application Maintenance/Production Support (L3) Developer to support the Silverlake Customer (BWC) platform. The candidate will be responsible for troubleshooting, incident management, change requests, and ensuring the stability of core banking applications on the AS400 system. Experience in DevOps, ALDON, and automation of software deployment on AS400 is essential.
Key Responsibilities:
Provide L3 support for the BWC Customer File system, troubleshoot RPG-based issues, and resolve production incidents.
Manage deployments and version control using ALDON.
Implement DevOps practices and automate deployments on AS400.
Perform system maintenance, optimize DB2 performance, and ensure compliance with security standards.
Collaborate with teams, document solutions, and share knowledge with junior members.
Qualifications
Required Skills & Qualifications:
Experience (3-5 years) in L3 application support within Core Banking.
Hands-on experience in Silverlake Customer (BWC) on AS400.
Strong RPG programming skills.
Knowledge of DB2 database management on AS400.
Experience with ALDON for automated software deployment.
Understanding of DevOps processes and best practices.
Ability to troubleshoot and resolve production issues efficiently.
Good documentation, communication, and problem-solving skills.
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
