Regional Sales Coach Lead

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.  Our ~800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Within our Operations business, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert solution sellers and innovative technology, powered by data and insights. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities

Visit us at www.accenture.com. 

Roles and Responsibilities:

Act as a POC for the region to upskill sales coaches, Lead Sales Manager assessment, selection, onboarding, training, performance, and development, aligned to market, offering, industry, or client-based differences in each regional program and sales motion/process.

• Identify and Attract Best in Class Sales Manager Talent: Lead the recruitment, selection, onboarding and training of top-tier Sales Managers, ensuring alignment with regional and global sales excellence standards 

• Train Sales Managers to be Sales Coaches: Design and deliver training and development programs that equip Sales Managers with the knowledge, skills and abilities necessary to excel as sales coaches for their teams. This includes initial onboarding, continuous learning during the first year, and mentorship focused on practical, hands-on coaching strategies and techniques 

• Monitor Sales Manager Effectiveness: Continuously assess the effectiveness of Sales Managers through data analysis, leveraging scorecard assessments, agent feedback, roleplay results, and key sales metrics (e.g., quota attainment, bonus achievement, percentage of their team’s KSA proficiency augmentation achieved monthly) 

• Own & Evolve Regional Sales Coaching Playbooks: Oversee the creation, adaptation, and ongoing evolution of regional sales coaching playbooks aligned with both global best practices and regional nuances (e.g., market-specific challenges, cultural differences) 

• Support Sales Manager Adoption of Accenture Operations/Digital Inside Sales Standard Operating Procedures: While the primary responsibility is developing sales coaching skills, the role will also play a crucial part in driving Sales Managers’ adoption and integration of DIS standard operating procedures (SOPs) across the region 

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