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Service Management Practitioner

Kuala Lumpur Job No. 13127292 Full-time - On-Site
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Job Description

Costing Management

  • Update the Commercial Tracker and maintain accuracy of all financial records
  • Prepare and update documents with costing information and share with Business/Market stakeholder
  • Process Recharge Information Requests for completed costings and determine appropriate financial actions (recharge vs. reclassification)
  • Prepare and send Costing Completed/Budget Approval Request communications and process subsequent actions

Tracking & Follow-up

  • Proactively follow up with Business/Market stakeholders regarding cost approvals
  • Monitor Change Requests through various stages including Recharge Information, Budget Approval, and completion
  • Track Change Requests for milestone payments
  • Maintain accurate records in the manual interchange tracking system

Year-End Accrual Process

  • Identify Change Requests requiring accrual at year-end
  • Coordinate with Business/Market stakeholders to collect accrual details
  • Update finance team records with accrual information
  • Process accrued Change Requests in the new fiscal year

    Qualifications

    ​Must have:

    • Experience with ServiceNow, especially Change Management module
    • Strong Excel skills and attention to detail
    • Excellent communication and follow-up skills
    • Ability to work methodically with financial data and maintain accurate records
    • Minimum of 1 year experience

    Should have:

    • ITIL certification
    • Experience with purchase order processing and vendor management
    • Experience with financial operations, cost tracking, or similar finance/accounting functions

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

     

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

     

    Accenture is committed to providing veteran employment opportunities to our service men and women.

     

    Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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