Job Description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Responsibilities:
  • Complete the required number of quality assurance audits
  • Cascade and train the team on process updates
  • Re-train and re-educate the team should there are identified error trends.
  • Calibrate with Global Policy team on weekly basis to sync on new updates
  • Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.  
  • Interface effectively with Client team
  • Address queries from the team on daily / adhoc basis for both Thai and agnostic queries
  • Act as back up to Leads to run daily operations
Read more of the job description


Qualifications

Job Requirements:

  • Diploma or Degree or higher
  • 1-2 years’ experience in same or similar role
  • Good knowledge in MS Excel
  • Passionate about work and able to provide positive working environment by setting good example
  • Strong English communication (Read & Write)
  • Fixed shift timing/pattern and off days/rest days
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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