Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Key Responsibilities

  • Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards and any security incidents/projects.
  • Leverage expertise to thoroughly review at app and developer levels and relaying pertinent knowledge to the Android Security and Trust & Safety teams
  • Identify specialized violation types via multiple tools to keep the store malware free
  • Escalation focused workflows from various stakeholders with a client focused mindset
  • Ability to identify gaps within workflows and processes in addition to providing input to relevant stakeholders
  • Recognize recurring spam trends from malicious developers that attempt to hide policy violating content


Qualifications

Skills and Experience

  • Preferred Bachelor’s Degree in IT Field
  • Excellent verbal and written communication skills
  • Bias toward action under ambiguity. Delivery and detail oriented
  • Ability to operate in areas that are not clearly defined within policy
  • Ability to prioritize and multi-task to meet multiple, recurring workflow requirements
  • Solid understanding of customer support best practices
  • Sense of responsibility, initiative and high quality work standards
  • Proactive, flexible individual that is capable of working in a rapidly changing environment
  • Willingness to accept feedback and quickly adapt
  • Willingness to work on holidays preferred
  • Thorough knowledge of existing policies and workflows preferred (if internal movement of resources)
  • Project and SLA delivery experience preferred

 

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

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Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


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Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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