- Working towards creating a positive environment and improve user experience online.
- Managing and safeguarding content effectively on digital platforms.
- Responding to user inquiries with high quality, speed, empathy, and accuracy.
- Understanding and remaining up-to-date with client policies and guidelines.
- Resolving inquires according to defined policies and procedures.
- Fulfilling base productivity and quality requirements.
- Fresh Graduate to 6 months of experience in call centers are encouraged to apply.
- Ability to work on holidays and weekends, including rotational shifts as directed by their team.
- Able to speak in English
- Passion for ensuring a world class user support experience.
- Quick learner and adaptable to learn new processes, concepts and skills.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn more about Accenture
With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.