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UX Writer/ Content Strategist

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00703970


- Job description

We are looking for a capable UX Writer / Content Strategist to join our growing multi-disciplinary design team in Kuala Lumpur. We are looking for a person to work with us to create innovative, user-friendly and coherent customer experiences for a wide variety of clients and audiences.
Key Responsibilities:
  • Partner with stakeholders, business analysts, project managers, designers, and researchers to define content requirements and strategy to achieve key business goals.
  • Provide guidance and leadership for a project's team to ensure the content and style of language used throughout the product meets business objectives and fulfills users' needs.
  • Plan, write, adapt, refine and test user interface language, navigation, labels, microcopy and other various text elements in our products.
  • Develop clear, concise and consistent terminology for our digital products.
  • Develop content and communication strategies throughout the entire product lifecycle (from concepts to prototypes and beyond).
  • Ability to understand users and contextualize tone of voice for different products.
  • Obsession with details. Understanding that details are not just details, they are part of your fundamental contribution to our team and our products.
  • Ability to evaluate the usability and clarity of the product and make relevant suggestions for improvements.
  • 3+ years creating digital content.
  • Exceptional writing, editing, and proofreading skills.
  • BA or MA in English or equivalent experience.
  • Excellent presentation and communication skills.
  • Experience in creating and implementing a content strategy within digital product teams.
  • History of an outstanding writing and a solid portfolio with strong examples with end-to-end involvement in a product development lifecycle including specific examples of relevant improvements.
  • A proven track record of collaboration on projects which adapted complex concepts into easy to understand user experiences.
  • Ability to be able to be involved in multiple projects at the same time.
  • Understanding that good cooperation is the key to the success of our products.
  • Passion for creating amazing customer experiences and knowledge of the digital landscape including current standards, technologies, and trends.

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