- Develop ways to conduct effective primary research.
- Define the insights and frameworks that keep people at the heart of design solutions.
- Map possible ways forward with a strong "why-does-this-matter-to-customers"
- Represent Design Research in our teams which often include clients.
- Ensure the work is grounded in a deep and contextual understanding of what matters to the people we are designing for.
- Support and help lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables.
- Define design research plans based on relevant research and business objectives.
- Support and help lead design research activities at the project level.
- Support new business development efforts by providing expert information in pitch efforts and client meetings.
- Attend and help plan studio and community events, workshops, and conferences as a Fjord ambassador.
- Have specific opportunities to use our craft to make a difference in people’s lives.
- Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
- Collaborate on products and services that change the way our clients do business.
- Experience conceptualizing and managing design research from start to finish.
- Proven history of delivering results on time and within budget.
- Working knowledge of all aspects of design research: recruiting processes; scheduling and logistics; protocol development; interviewing and moderating; analysis and framework development; video compilations; research deliverables.
- Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, and video editing software.
- Familiarity with online research tools is a plus.
- Relevant experience including design research experience and participating in all aspects of design research (planning, executing, analysis, synthesis, deliverable creation).
- Bachelor’s degree or equivalent experience in Design Research.
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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