- At Least 5-7 years’ experience in L2/L3 support of End user support for IT.
- Experience supporting Windows Client Environment in Windows 7/8/10.
- Excellent Windows Operating System and application troubleshooting skills.
- Experience with SCCM 2007/2012 or other similar tools.
- Experience in building standard Desktop Image for Windows 7 / 10 for automated deployment – OS Build, Driver Package Preparation etc.
- Desktop Support background to troubleshoot issues on various hardware platforms and VDI’s.
- Advanced knowledge of Windows 7 and Windows 8.
- Experienced in Active Directory user ID management and GPO.
- Lotus Notes client and Domino server support.
- ITIL is a necessary skill.
- Experience in supporting any MD solutions is a plus
- Familiarity with ticketing systems and ITSM solutions is necessary as well.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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