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Traffic and Resource Manager

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00697944


- Job description

We are currently seeking a Traffic and Resource manager to organize the resource and capacity management of our expanding creative team. You will be working alongside a Creative Director and a pool of client managers who will be making request on what resource is needed. Key criteria are your ability to be highly organized, with good planning skills and approachable with a can-do attitude. Ideally you would have at least 3 years working experience in a similar capacity and enjoy problem solving.

You will be required:

In this role, the traffic and resource manager will have full visibility on all the creative resource each week and would allocated resource to projects that require support but also ensure they are fully utilized. The role will require working closely with the creative team, project leads, and occasionally external clients. 

Other responsibilities:

  • To be the person who will be responsible for receiving a clear brief on the resource needed and responding with an estimated time on the delivery of the completed request and communicating this back to the team
  • To sit in briefings to get a better idea on the resource needed for each project  
  • To oversee budgets, talent billing and invoicing  
  • Will oversee the entire process of creative deliverables to final delivery 
  • To understand the need to liaise with external recruitment agencies when the need arises
  • Minimum 3 years of project management/ traffic experience in a creative or digital agency is desirable 
  • Well organized, self-disciplined and able to manage multiple stakeholders and over-lapping timelines and demands. 
  • Excellent communication skills and experience with handling and managing creative and digital teams. 
  • Excellent timeline planning and risk management regarding projects and deliverables.
  • Experienced in Project Management and the associated tools is a plus.
  • Easily adaptable in any scenario.

Work hours and environment

You may be required to be flexible, as you will play an integral role to ensure all projects have the support they need to deliver what is required. There will be instances where additional support may be needed.  


You will reside in the Accenture Interactive offices but may be required to work out of the client office occasionally to support where necessary.

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