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IT Infrastructure Monitoring Analyst - Nagios

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00661612


- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Role Summary:
To provide supports in IT infrastructure monitoring, specializing in Nagios that monitors systems, networks and infrastructure. Applicants for this role must have prior experience in handling Nagios and able to do configurations and troubleshooting if there are any incidents with Nagios.
  • 3 – 5 years of relevant experience in infrastructure monitoring.
  • Have prior knowledge in infrastructure monitoring tools.
  • Must have prior experience working on SCOM operation manager, Nagios console and other monitoring tools console.
  • Having the additional knowledge in the following products (optional):
    • SCOM
    • Site Scope
    • HP Network Node Manager
    • HP Overview
    • Manage Engine
  • Proficient in observing the monitoring consoles and raise tickets as appropriate.
  • Able to work in 24x7 shift rotational for system monitoring.
  • Knowledge of network, servers, ticket creation and incident process update process will be additional advantages.
  • Knowledge of ticket creation
  • Able to work with minimal supervision in a distributed and virtual team environment.
  • Must be able to work with multiple teams, client and vendors.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
“If you choose to apply for this role, please note the special circumstances relating to the collection, use and disclosure of your personal data.
In addition to the “Consent and Acknowledgment – Personal Data” terms and conditions set out in Accenture’s Taleo webpage, if you apply for this role, we will be sharing your personal data with our client. While Accenture is the hiring entity, all candidates hired for this role will be working on Accenture’s project with the client (“Project”). As the client is separately hiring for this Project, your personal data will be shared with the client for the recruitment purposes of either party. Accenture and the client remain separate entities and all recruitment decisions are made independently and separately.
By choosing to submit your CV and/or application for this role, you agree that Accenture can collect, use and disclose your personal data in the manner set out above.”

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