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Workforce Management Lead

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00625057

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Job Summary 
 
Workforce Management is the critical set of processes which helps to bridge the gap between the future forecast and the existing supply/demand situation of today by working with the business leaders to create and execute talent supply plans.
 
As ASEAN Workforce Management Lead, you are expected to be proactively identify and address supply/demand imbalances considering all sourcing channels and ensure that demand assigned is filled; Create supply/demand plans for the resource pool and executes/monitors supply/demand management and scheduling processes; Optimize key supply/demand and productivity metrics (e.g. overdue demand, availability, chargeability). 
 
Key Responsibilities
  • Anticipate and address skills shortages, excess capacity and supply/demand imbalances before there is a negative impact to business
  • Understand the talent supply landscape of the resource pool and underlying implications for the workforce and pyramid mix
  • Understand short term and long term business expansion plans and build them into the supply plans for the resource pools – this includes outputs of Capacity Planning, Talent Planning, and/or Skills Planning.
  • Own all metrics related to people productivity and utilization including current and forecast chargeability
  • Supervise your country level's Talent Fulfillment Specialists by providing guidance and direction on day to day demand management and the sourcing channel to be used
  • Serve as escalation point for staffing issues
Education/Experiences
  • Post Graduate/ Graduate degree with at least 5 years working experiences in Human Resources or Supply/Demand Planning.
  • Data driven and strong analytical skill.
  • Hold strong customer services mindset to internal and external clients and stakeholders.
  • Good communication, negotiation, people management and stakeholder management skills
 
All of our professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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