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Software Developer (China Support)

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00623075


- Job description

  • Drive Performance Analytics and Improvement, including analyzing the business data and recommending process improvements and cost reductions in the business
  • Support the development and management of Operational Excellence and Continuous Improvement initiatives.
  • Implement next generation of Methods, Process and Tools
  • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
  • Communicate to key management stakeholders on salient quality issues and business opportunities
  • Review project processes and key deliverables, as part of the organization's Quality Program and coach projects on resolving the assessment gaps for greater delivery excellence
  • Recommend and help implement strategies and actions to mitigate risks/solve issues
  • Network with external and internal service delivery specialists to share best practices
  • Drive or support Quality & Risk Management, Measurement & Reporting needs
  • May design, architect and develop required tools.
  • Provide accurate and useful project or issues status reports
  • Requires analysis and solving of lower-complexity problems.
  • Requires moderate level of instruction on daily work tasks and detailed instructions on new assignments.
  • Individual contributor as a part of a team, with a focused scope of work
  • Years of experience: 3 – 5 Years
  • Able to speak, read and write in Mandarin language.
Preferred Skills: VB, VBA, VB.Net, C#.Net
Language Proficiency: English, Malay, Mandarin
Optional Skills: SQL Server, MS Access, Automation Anywhere
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
In addition to the “Consent and Acknowledgment – Personal Data” terms and conditions set out in Accenture’s Taleo webpage, if you apply for this role, we will be sharing your personal data with our client. While Accenture is the hiring entity, all candidates hired for this role will be working on Accenture’s project with the client (“Project”). As the client is separately hiring for this Project, your personal data will be shared with the client for the recruitment purposes of either party. Accenture and the client remain separate entities and all recruitment decisions are made independently and separately.
By choosing to submit your CV and/or application for this role, you agree that Accenture can collect, use and disclose your personal data in the manner set out above.”

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