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Mobilization Specialist

Job Location: Kuala Lumpur

Regional Description: Malaysia

Job Number: 00493121


- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
Overall Purpose of Job
  • Managing the wave / work stream of a project starting from receiving the projects, sharing the requisite inputs with the team, developing a project plan, monitoring the execution and ensuring that the end product is delivered in a timely manner in line with the expected quality parameters. Interacting with clients on a continuous basis, defining project specifications, handling queries, keeping them updated about the status of the current projects through live chats, e-mails and phones. (Customer Relations)
  • Participate / Drive initiatives around building Mob for future capability in KL DC along with other Mob leads in the center
  • Ensure project / waves being led & executed in KL DC meets the cost / quality / speed metrics
  • Support in driving KL DC Set up & stabilize in set up issues
  • Participate in initiatives related to designing Mob for future on driving transition for Analytics, automation etc…along with other Mob leads
  • Work with various functions of the BPO centre like Finance, HR, IT etc to ensure operational set-up of the deal
  • Identify opportunities for automation during transition and drive the implementation during the transition phase
  • Report and escalate to management as needed and Successfully manage the relationship with the client and all stakeholders
  • Manage changes to the project scope, project schedule, and project costs
  • Ensure Transitions learnings are documented at the end of each project and shared with the broader teams
  • Participate actively in center wise Mobilization or KL DC initiatives
Basic Skills and Qualification
  • Masters from Tier 1 / 2 institutes
  • Minimum 5+ years of experience in Project Management
  • Excellent communication skills – written and verbal
  • Strong Business understanding
  • Strong knowledge of and experience in Transitions across multiple domains & industries (eg domains - F&A, HR, Supply Chain, Marketing, CRM, Telecom, Insurance) / (industries – communication & high tech / Financial services etc)
  • Should have the experience in leading & executing small scale Programs as a PM or lead a wave as part of the project
  • Ability to engage in Business discussions & comfortable while working at the highest levels of client organizations and interacting closely with the GPO levels in a client org
  • Quick to grasp and understand complex situations coupled with proficient commercial instincts
  • Ability to work creatively and analytically within strict deadlines in a problem-solving / unstructured environment
Eligibility for Applying
  • At least 4 Years in ACCN BPO Mobilization
Preferred Skills
  • PMP Certification
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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