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Content Moderation (Fresh Graduate-Chinese/Cantonese/Malay/Bahasa Speaker)

Job Location: Kuala Lumpur

Job Number: 00478122

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Responsibilities:
 
Perform customer service and web site content management.
Ensure to be always compliant to the audit process
Work together with Subject Matter Experts on quality scoring
Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.  
Able to work in a team with other team members
Able to work well with clients
Address any ad-hoc process or technical questions.
Requirements:
 
  • Fresh Graduate with a Bachelor’s Degree in any field.
  • Fresh Graduate to 6 months call center experience is acceptable.
  • Must be able to speak, read and write in any one of these languages (Mandarin OR Bahasa Malaysia).
  • Must be willing to work on rotation night and day shift.

Must be willing to work in Kuala Lumpur, Malaysia.

 

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.


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