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Superior Customer Experiences and Business Outcomes. Easy, Right?

It is with Accenture Intelligent Operations.

In an era of consumerism, digital and data disruption, clients are examining their business and operating models to find a solution that will enable a step change in performance. Superior decision making, business outcomes and customer experiences is being achieved by clients prepared to reinvent business processes with "intelligent operations" that harness talent, data, and intelligence to deliver the right information where and when it's needed.

What we do

Accenture is reinventing business operations through industrialized business process expertise, technology, applied intelligence and data—to boost the intelligence engine of our clients’ businesses.


Process, domain and industry expertise deliver innovative solutions and our agile workforce of 110,000 on demand resources works with third-party talent marketplaces to access untapped capacity, helping to create flexible workforces.

Digital technologies

Digital capabilities—automation, AI, analytics, cloud, and emerging new technologies—provide the optimal combination of best experts for performance impact.

Applied intelligence

We use analytics to unleash the power of data, generating real-time insights that support business outcomes, unlocking new growth, profitability and performance.


We help clients need to leverage the explosion of unstructured data from diverse internal and external sources to generate a new level of insight that allows its entrepreneurial talent to drive better outcomes.



Accenture SynOps is an innovative human-machine operating “engine” that optimizes the synergy of data, applied intelligence, digital technologies and talent to help organizations transform business operations, create exceptional user experiences and deliver results previously unimaginable.

"We are reimagining our BPS offerings using data, analytics, and artificial intelligence, and driving intelligent operations for superior business outcomes."

Kaushal Mody
Global Offering & Innovation Lead - Accenture Operations

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Our experts blog about how intelligent operations harness talent, data, and intelligence to help organizations improve performance.

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Read the Accenture Cloud Computing blog for new ideas, the latest news, and discussion around cloud computing from industry experts.

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