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Salesforce Business Analyst Sr
Monterrey
Job No. r00316483
Full-time
Descripción De La Posición
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
Offer
· Career development according to your profile and interests.
· Work in one of the best companies and feel proud.
· Access to an innovative methodology and tools.
· Direct contact with experts worldwide.
· Use of work schemes and cutting-edge technologies.
· Constant training.
· Work environment based on teamwork and collaboration.
· Participation in International Projects
Requisitos
Salesforce Business Analyst Sr. (CL10)
Certifications
At least 2 certifications:
- Salesforce Certified Administrator (mandatory)
- Salesforce Certified Business Analyst (strongly preferred)
- Salesforce Advanced Administrator or Platform App Builder (nice to have)
Experience:
4+ Years hands-on experience
- 4+ Years of experience as Salesforce Business Analyst in enterprise implementations.
- Lead requirement gathering workshops (JAD sessions, stakeholder interviews, process mapping).
- Strong knowledge of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud.
- Experience defining complex user stories, business process flows, and solution design documentation.
- Ability to perform gap analysis and recommend scalable Salesforce solutions.
- Experience supporting integrations (understanding APIs, middleware concepts – functional perspective).
- Lead UAT cycles, manage backlog prioritization, and work closely with Product Owners.
- Experience working in Agile/Scrum environments.
- Excellent stakeholder management and executive-level communication in English & Spanish.
- Ability to mentor junior BAs.
Soft Skills
- Executive-level communication in English & Spanish.
- Strong stakeholder management and negotiation skills.
- Strategic thinking with solution-oriented mindset.
- Ability to influence decision-making across business and IT teams.
