Strategy & Consulting - Global Network - Industry X - Digital Manufacturing Engineer

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We are seeking motivated and proactive professionals with strong engineering backgrounds and a passion for supporting digital technologies in industrial environments. As an Analyst/Consultant in digital operations, you will work closely with senior leadership to define and deliver solutions that enhance user experience, streamline workflows, and improve operational efficiency across technical and non-technical teams.

Key responsibilities include:

• Contribute to digital transformation initiatives that improve collaboration and process integration across engineering, operations, and support teams.

• Develop and implement solutions for user access management, software configuration, email systems, and general IT support.

• Provide hands-on support for end users, resolving technical issues related to digital tools, systems access, and data handling.

• Collaborate with cross-functional teams—including engineering, manufacturing, quality, and IT—to ensure seamless communication and technology adoption.

• Support the integration of digital workflows and documentation practices to ensure traceability, consistency, and compliance.

• Enable continuous improvement by identifying opportunities to automate repetitive tasks, standardize support procedures, and enhance user training.

• Co-develop use cases and support materials that promote efficient use of digital tools and foster innovation in day-to-day operations.

• Facilitate collaboration across distributed teams by supporting remote access, virtual environments, and shared digital platforms.

Additional responsibilities (as needed):

• Assist in proposal development and contribute to the organization’s digital support strategy.

• Support onboarding and training of new team members in the use of enterprise tools and support systems.

• Collaborate with management on project planning, resource estimation, and support structure design.