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Voice /SBC Consultant
Monterrey
Job No. 13915499
Full-time - Remote
Descripción De La Posición
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 640,000 employees worldwide.
We Offer
- Career development according to your profile and interests.
- Work in one of the best companies and feel proud.
- Access to an innovative methodology and tools.
- Direct contact with experts worldwide.
- Use of work schemes and cutting-edge technologies.
- Constant training.
- Work environment based on teamwork and collaboration.
- Participation in International Project.
Requisitos
JOB DESCRIPTION:
Join us in creating innovative solutions that enhance collaboration and communication! You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to solutions for work-related challenges. Your expertise in Microsoft Teams Room System Infrastructure will be invaluable as you engage with diverse projects. We are excited to see how your contributions will make a difference in our organization!
Design and implement Microsoft Teams Room System Infrastructure solutions.
Collaborate with cross-functional teams to enhance communication systems.
Troubleshoot and resolve technical issues related to Microsoft Teams Room Systems.
Participate in discussions to share insights and solutions for improving infrastructure.
Support the integration of Cisco Systems with existing communication platforms.
HERE'S WHAT YOU WILL NEED:
- Advanced proficiency in Microsoft Teams Room System Infrastructure.
- MS Teams Telephony
- Experience with Direct Routing.
- Understanding of call flow and call transfer.
- knowledge of SBC (Session Border Controller).
- Experience with Cisco SBC or Sonus Ribbon SBS.
- Experience with Microsoft Teams Rooms (MTR).
- Experience with SFB (Skype for Business).
- Cisco IPT
- Understanding of call flow and call transfer.
- Knowledge of legacy Cisco Voice systems.
- Experience with Webex Calling.
- Experience with Webex Contact Center (CC).
- A minimum of 3 year of experience in relevant related skills.
- Bachelor's Degree in relevant field of studies.
- Advanced English: B2-C1-
Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.
