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Quality Engineering Lead
Monterrey
Job No. 13660408
Full-time - Remote
Descripción De La Posición
Role Overview:
The QA Project Lead is responsible for leading the Project QA team, providing guidance, distributing workload, and ensuring adherence to QA best practices and standards across both Project QA and O&M QA test teams. This role will define the overall QA strategy, manage testing activities, and collaborate with key stakeholders to ensure high-quality deliverables.
Key Responsibilities:
- Lead the QA team for the project, providing direction and workload distribution.
- Ensure QA best practices and standards are followed by Project QA and O&M QA teams.
- Develop and maintain the Project Test Plan and QA Strategy.
- Collaborate with Project Manager (PM), Business Analyst, and Development Leads to align QA activities with project goals.
- Plan and oversee various testing phases: Smoke, Functional, System Integration, Compatibility, End-to-End (E2E), Automation, Performance, and User Acceptance Testing (UAT).
- Drive continuous improvement by introducing new QA tools, methods, and technologies to enhance efficiency and effectiveness.
- Define overall QA testing effort and resource requirements for the project.
- Ensure compliance with QA processes and methodologies.
- Provide accurate QA testing effort estimations to PM/PMO.
- Execute test cases and track results in Azure DevOps (ADO).
- Ensure proper test environment setup and creation of test data.
- Lead defect triage meetings, ensuring defects are tracked in ADO and lifecycle processes are followed.
- Identify root causes of defects and implement preventive measures.
- Communicate QA expectations and requirements to internal and external stakeholders.
- Hold System Integrator (SI) accountable for deliverables.
Requisitos
Must Have:
- Hands-on QA testing experience in Customer Level Management applications (including Web applications, Genesys IVR, and others).
- 8–10 years of QA testing experience, including test case development and execution.
Good to Have:
- Experience in Gas Utility industry.