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IT Customer Service Representative
Monterrey
Job No. 13127980
Full-time - Remote
Descripción De La Posición
THE WORK: Are you ready to excel independently and become an SME in Customer Satisfaction? Join us to actively participate in team discussions and provide innovative solutions to work-related problems. Your journey to success starts here!
Manage and operate infrastructure and operations in line with service and experience level agreements
Maintain reliable and secure IT infrastructure
Identify ways to continually improve services and increase operational effectiveness
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Customer Satisfaction
Intermediate proficiency in Customer Technical Support
A minimum of 1 year of experience in relevant related skills
Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate Quality Assurance (QA) proficiency
Requisitos
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Customer Satisfaction
Intermediate proficiency in Customer Technical Support
A minimum of 1 year of experience in relevant related skills
Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate Quality Assurance (QA) proficiency
