Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
Supervises the workstation engineering Team in the assigned domain. This will be in the area of workstation to provide onsite support and provide resolution to problems related to hardware, operating system, configuration, client connectivity related, and workstation compliance and any other IT related issues reported. Provide day to day IT Support for the organization and resolving service request or problem related to IT Assets such as workstations and peripherals and managing the IT Asset Storage and Database. Candidate should able to manage the IT operations and focusing on Customer Satisfaction. Ensuring to provide the operational support role in a multi-shift and should be able to work across various shifts. Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs.