Job Description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

Network support engineer is a member of regional network team, which is responsible for all network related issues (operations, 3rd level support)

 

The candidate will liaise with the other network colleagues in other countries to cover all network functionality in EMEA region.

 

What responsibilities will you have?

  • Manage the Accenture LAN/WAN network for EMEA region as a 3rd level of escalation for any network related issues
  • Deliver network services as defined in SLA
  • Using Management and Monitoring Systems.
  • Implementation of Accenture standards applied to network environments.
  • Ensure adherence to policies, processes and procedures defined for his/her area of work.
  • Participate on periodical review and audits of the network environment
  • Maintenance of network documentation and create reports

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Qualifications

What skills & experience are we looking for?

  • English: Very Good level to be able communicate with a team and clients.
  • Cisco voice technologies (Call Manager, UCCX, Unity, VG, MGCP, SIP
  • Wireless infrastructures
  • Build databases
  • Create scripts for maintaining network devices

What academic qualifications do you need?

  • Diploma/BE/Master Tech. preferable in IT/Network or related specialities
  • Experience in maintenance of LAN/WAN network for minimum 2 years.
  • Experience in utilizing Network Management and Monitoring systems
  • Good understanding and practical “hands-on” experience on:
    • Cisco IOS devices (switches, routers) and/or Juniper Junos (switches, firewalls)
    • Juniper firewalls (filtering, routing, NAT)
    • VRF and Multi VLAN infrastructure
    • IPSEC tunnelling, GRE
    • BGP Routing, QOS, VOIP
    • Following services and features: trunking, aggregated interfaces, VTP, STP 
  • Must to be communicative, open to internal customers, willing to learn, open to share knowledge and cooperation with a team members
  • Able to individually solve problems (e.g. troubleshoot some performance issue)
  • High energy level and be able to effectively work with various cross functional teams

Experience in following areas is an advantage:

  • Cisco voice technologies (Call Manager, UCCX, Unity, VG, MGCP, SIP)
  • Wireless infrastructures
  • Build databases
  • Create scripts for maintaining network devices
 

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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