With a reputation for performance management and continuous improvement, Washington State has long been a leader in government transformation. Eager to build on these strengths, the Governor’s Office developed the Results Washington (Results WA) initiative—a strategic framework supporting Governor Jay Inslee’s vision to turn Washington into a national model for states with limited resources. The goal of the program is to position the state as a national leader in education, job creation, sustainable energy and vibrant communities.
To accomplish this goal, state executives worked with Accenture to identify opportunities for government transformation and developed an action plan to embed a culture of performance excellence with measurable results. The resulting initiative was Results WA which supports a new collaborative, cross-agency approach that is rapidly changing the way government works, providing a new level of accountability and transparency that enables state employees and residents to track improvements against targets. The Results WA priorities and long-term goals will also drive the governor’s budget and policies.