Increasingly, robotic process automation (RPA) is seen as a quick way to reduce costs and improve performance, with software automates tasks performed by humans.
This technology often adds the most value for clients who have manual, high-volume, repetitive, rule-based processes involving structured data, such as transaction processing. Financial services, for example, have seen higher rates of adoption than other industries.
To gain RPA capabilities, a business typically purchases a subscription license from a software provider for a fixed period of time, and also sources RPA implementation services from a partner of the software provider.
Before doing any of that, it’s important to understand how RPA works, and how it can be best-applied to your business.