These are challenging times for financial firms of all sorts. Many are struggling with rising compliance costs, exacerbated by a lack of seasoned, skilled professionals.
One-off fixes, in the form of low-cost, temporary staffing solutions, are neither cost efficient nor effective, and often lack appropriate governance. We believe there is a better way: evolving Anti-Money Laundering (AML) and Know Your Customer (KYC) functions into a data-driven, intelligent, managed services operating model.
With this model in play, we think companies can cost-effectively keep pace with regulatory demand, deliver strategic guidance and power growth. They can deliver this by using automation to improve boost AML and KYC functions, creating efficiencies far beyond what standard staff augmentation might achieve.
How can financial firms build this intelligent operating model? We recommend a three-phased approach that offers stability during design and start-up, while providing flexibility by identifying areas where processes can be enhanced and standardized early on.
Design your transition
To build a managed services approach, financial firms should begin with a transition plan that clearly identifies all requirements. This phase also should define the scope of managed services needed, system and role setup, documentation of processes, and workforce training.
A handful of questions can guide the way to a smooth transition:
Scale up, but with quality and consistency
Now it’s time to implement operating model changes that yield efficiency gains. This means tackling the agreed-upon KYC client and AML transaction case files ahead of moving to a steady state of operations. Questions to guide the process:
Deliver—with continual enhancement
The last step is to flip the switch and turn on steady state operations. The provider’s role is to continuously strengthen the firm’s processes. Again, a set of questions can verify if continuous improvement would take place:
Accenture can deliver
Our managed services framework is built for robustness at every stage of the managed services lifecycle, leveraging knowledge capital gained through hundreds of client engagements. We build resilient AML and KYC functions and regulatory capabilities that deliver sustainable business growth. We also help future-proof compliance and operations by blending SynOps and Applied Intelligence.1
Our resilient AML and KYC-as-a-Service offering can help financial institutions, fintech and digital payment platforms cost effectively fight financial crime and keep compliant.
Contact us to learn how we can help you digitally transform your operations today.
1.Applied Intelligence is Accenture’s approach to combining artificial intelligence (AI) with data analytics and automation to transform an organization’s business across every function and every process at scale.