The B2B market offers communications, media and high-tech (CMT) companies their largest growth opportunity.
WITHIN 12 MONTHS,
INCREASES OF 20% REVENUE GROWTH CAN BE ACHIEVED
To capture this growth, our experience shows companies must focus on 3 priorities.
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Focus relentlessly on differentiating the sales and service experience by putting the voice of the customer at the organization’s heart.
OF SALES LEADERS SAY CUSTOMER EXPERIENCE IS A STRATEGIC PRIORITY
Reward for excellence?
Higher-than-average revenue growth
B2B customer promotors deliver 3x more profit than detractors.
Use advanced analytics at the core to harness valuable customer data that focuses sales efforts, modifies sales behaviors and grows revenues.
Billions invested in sales operations,
yet sales productivity continues to decline.
of sales leaders have the skills to deliver on the customer experience
Leverage digital technologies to develop new business models and empower sales teams to drive higher-value strategic sales
AI IS THE NEW UI
70% OF EXECUTIVES
SAY AI WILL REVOLUTIONIZE CUSTOMER INTERACTIONS
TO THE NEW DIGITAL B2B SALES
The B2B marketplace is evolving faster than ever. It’s a challenging environment where changing customer needs, new technologies and complex communication channels demand new sales skills.
Companies that can meet these challenges head on will capture valuable sales growth and differentiate their businesses from the competition.
DELIVERED AT SPEED
We can help clients grow revenues by 20 percent and cut operating costs by 40 percent, all in the first 12 months, with a clear 100-day plan. We can do this in stages, or if faster results are required, we offer a white label service.
CUT OPERATING COSTS BY 40%
Within 12 months
With a clear 100 day plan
Here are some recent examples of how we have helped our clients achieve tangible results at speed.
increase in sales through service
increase in sales per person
increase in online sales conversions
reduction in complaints