Ours is an industry that has shown a willingness and ability to capitalize on emerging ideas, using them to differentiate our businesses and create value for our clients. It’s why capital markets firms are so well positioned to take advantage of the latest technological developments, and why capital markets are poised to be transformed by artificial intelligence (AI). However, until now, most firms have focused on using these technologies to cut costs, but AI has the potential to create value across the organization in entirely new ways.
What makes AI so transformative is its ability to learn. Deterministic technologies that mimic human behaviors are being superseded by intelligent systems that not only perform at or beyond human capacity, but evolve and develop new capabilities like people too. That’s creating new opportunities for capital markets firms to not only cut costs, but to add value for clients, employees and other stakeholders across the organization.