FRONT OFFICE TRANSFORMATION
Rewiring organizations for customer-centric growth
Connected, customer-centric growth
Consumer values and needs are shifting faster than ever. Companies that differentiate with a relentless focus on customers—and that move at their speed—will drive market share and growth.
Experience business transformation
Align business goals with a relentless focus on the customer.
We help businesses better align operating units to achieve strategic goals through a relentless focus on customer outcomes.
Customer-centric operating models
Create agile teams and new ways of working.
We help the world’s leading businesses unleash the power of their talent by evolving their operating models and ways of working across channels and functions. We pair our understanding of customers’ needs with enabling technologies to help businesses become truly agile.
Digital experience platforms
Connect your tech to be customer-centric.
We enable, create and advance a customer-centric business process and culture. We do this by building connected platforms and intelligence that bring agility to marketing and IT. This, in turn, delivers dynamic, multi-channel architectures that drive performance, marketing, sales and commerce outcomes—focusing squarely on the customer.
Customer & experience AI
Understanding your customers better than ever.
We help businesses use data and AI to understand and connect with their customers in ways that are purposeful, personal and profitable. Whether it's getting off the starting block or scaling an existing implementation, we’ll help with where to start.
Pioneering new ideas and thinking
Accenture a Leader in 2022 Gartner® Magic QuadrantTM for Data and Analytics Service Providers. Read more.
Accenture named a leader in The Forrester WaveTM: Commerce Services, Q1 2021. Read more.
Accenture named Adobe 2020 Global Digital Experience Solution Partner of the Year. Read more.