Known for years as the group that delivered the final yea or nay on products, Quality specialists earned a reputation as internal firefighters that had little to do with growth and innovation.
As a result, Quality departments have become outdated and marginalized by the rest of the business.
Creating a Strategic Quality Advisor role bridges the gap between Quality and the business. It can spark the first crucial changes across the operating model, linking Quality’s performance to successful business outcomes.
Part scientist, part diplomat, the Strategic Quality Advisor is embedded within business units—baked into business processes from R&D to Procurement.
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