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Salesforce Experience Cloud administrator-developer

Riga Job No. r00253258 Full-time - Hybrid

Job Description

We're seeking a talented Salesforce Administrator-Developer to manage Experience Cloud and other solution components. n this long-term role, you'll have the exciting opportunity to work on a global project with a prestigious Nordic insurance client of Accenture, one of the world's leading consulting firms.

As a Salesforce Administrator-Developer, you will play a crucial role in supporting complex Salesforce solutions, handling production incidents, monitoring the platform, and collaborating closely with development teams. You'll have the chance to work with cutting-edge technologies and contribute to the success of high-impact projects.

What sets this role apart is the opportunity for professional growth and advancement in the European market. As part of our team, you'll have the chance to be a role model, demonstrating excellence in Salesforce administration and development. You'll also have the opportunity to become a strong ambassador for Accenture, representing our brand with integrity and professionalism.

If you're passionate about Salesforce, thrive in a fast-paced environment, and are eager to make a meaningful impact, then we want to hear from you! Join us in shaping the future of technology and driving innovation in the financial sector.

What we offer:

  • Competitive salary from 2300-3500 EUR gross.
  • Flexible vacation policy, along with health insurance.
  • Work-from-home option and flexible working hours.
  • Collaboration with Fortune 500 companies across various industries worldwide.
  • Skills development and training opportunities, including company-paid certifications.
  • Possibilities for career advancement.
  • An open-minded and inclusive company culture.

Qualifications

What will you do:
  • Providing 2nd and 3rd level support
  • Monitoring and tracking Incidents in production environments (incidents analysis).
  • Hot-fix and permanent solutions implementation in production environment.
  • Service Request handling (providing sufficient comments for further root-cause analysis; reporting and tracking incidents in JIRA system).
  • Supporting development teams, cooperation with DevOps experts.
  • Certificate and key maintenance in different environments.
  • Pred-production environment management & support.
  • Pred-production environment refresh and data management.
  • Platform upgrade planning and execution
  • Backup and restore administration
  • Integration and platform monitoring
  • Proposing and implementing improvement ideas

What we expect:
  • Bachelor’s degree in computer science, Information Technology, or related field or equivalent experience.
  • Minimum of 2 years of experience with Salesforce administration or implementation (at least some experience with Experience cloud is required).
  • Good knowledge of LWC / Apex
  • Understanding of Salesforce security principles
  • Proficient oral and written communication skills in English.

Desired qualifications:
  • Salesforce Administrator, Salesforce Platform Developer or other certificates;
  • Knowledge in SQL, PL/SQL, Java, C++ will be considered an advantage;
  • Knowledge on XML, SOAP and REST APIs;
  • Understanding of Vlocity/Industries (OmniStudio);
  • Understanding of support process
  • Understanding of Agile methodology;
  • Data migration and Integration knowledge, backup experience is a plus.

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