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Salesforce Experience Cloud administrator-developer
Riga
Job No. r00253258
Full-time - Hybrid
Job Description
We're seeking a talented Salesforce Administrator-Developer to manage Experience Cloud and other solution components. n this long-term role, you'll have the exciting opportunity to work on a global project with a prestigious Nordic insurance client of Accenture, one of the world's leading consulting firms.
As a Salesforce Administrator-Developer, you will play a crucial role in supporting complex Salesforce solutions, handling production incidents, monitoring the platform, and collaborating closely with development teams. You'll have the chance to work with cutting-edge technologies and contribute to the success of high-impact projects.
What sets this role apart is the opportunity for professional growth and advancement in the European market. As part of our team, you'll have the chance to be a role model, demonstrating excellence in Salesforce administration and development. You'll also have the opportunity to become a strong ambassador for Accenture, representing our brand with integrity and professionalism.
If you're passionate about Salesforce, thrive in a fast-paced environment, and are eager to make a meaningful impact, then we want to hear from you! Join us in shaping the future of technology and driving innovation in the financial sector.
What we offer:
- Competitive salary from 2300-3500 EUR gross.
- Flexible vacation policy, along with health insurance.
- Work-from-home option and flexible working hours.
- Collaboration with Fortune 500 companies across various industries worldwide.
- Skills development and training opportunities, including company-paid certifications.
- Possibilities for career advancement.
- An open-minded and inclusive company culture.
Qualifications
What will you do:
- Providing 2nd and 3rd level support
- Monitoring and tracking Incidents in production environments (incidents analysis).
- Hot-fix and permanent solutions implementation in production environment.
- Service Request handling (providing sufficient comments for further root-cause analysis; reporting and tracking incidents in JIRA system).
- Supporting development teams, cooperation with DevOps experts.
- Certificate and key maintenance in different environments.
- Pred-production environment management & support.
- Pred-production environment refresh and data management.
- Platform upgrade planning and execution
- Backup and restore administration
- Integration and platform monitoring
- Proposing and implementing improvement ideas
What we expect:
- Bachelor’s degree in computer science, Information Technology, or related field or equivalent experience.
- Minimum of 2 years of experience with Salesforce administration or implementation (at least some experience with Experience cloud is required).
- Good knowledge of LWC / Apex
- Understanding of Salesforce security principles
- Proficient oral and written communication skills in English.
Desired qualifications:
- Salesforce Administrator, Salesforce Platform Developer or other certificates;
- Knowledge in SQL, PL/SQL, Java, C++ will be considered an advantage;
- Knowledge on XML, SOAP and REST APIs;
- Understanding of Vlocity/Industries (OmniStudio);
- Understanding of support process
- Understanding of Agile methodology;
- Data migration and Integration knowledge, backup experience is a plus.
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