Digital trust and responsibility

Drive value from responsible digital transformation


Organizations need new strategies and capabilities to build digital trust and responsibility effectively, preserving their ability to deliver sustainable growth. According to the Accenture Technology Vision 2016, 83 percent of respondents agree that trust is the cornerstone of the digital economy.

Accenture Strategy works with organizations on digital trust and responsibility programs to:

  • Measure the societal impact of business-led digital transformation

  • Identify ethical frameworks and best practice for technological innovation

  • Assess organizational capabilities for ethical digital and data practices

We also help clients develop deep insights on sustainability issues based on our ongoing investments in research, including recent studies on consumer and investor expectations and global executive opinion on corporate sustainability and climate change.

By better navigating sustainability, business leaders can turn costs and risks into business opportunities.

Why Accenture

Business leaders collaborate with Accenture Strategy to use sustainability as a lens for value creation, in a digitally disrupted world, driving innovation and growth. We help clients to integrate sustainable approaches into organizations' strategies, operating models, processes and technologies, to embrace the rapidly evolving ecosystem in which they reside.

Accenture Strategy is uniquely positioned to help you develop and implement a tailored digital trust and responsibility strategy through the integration of three critical ingredients:

  • Viability—to introduce industry-specific, financial and strategic viability

  • Desirability—to deliver customers want and need

  • Feasibility—to advance technical and organizational feasibility

"Digital is dramatically changing leaders’ approach to trust and ethics—placing urgent demands on them for higher levels of ethical conduct."


Senior Manager, Accenture Strategy, Sustainability

Specific Services

Digital trust is firmly on the strategic agenda and the societal impact of digital is a growing concern. Accenture helps organizations manage the many dimensions necessary to build and maintain digital trust.

Our digital trust and responsibility solutions focus on:

  • Assessing the value chain: Identifying the key ethical and reputational risks relating to the use of digital across the value chain and stakeholder ecosystem.

  • Benchmaking against best practice: Identifying and assessing performance against emerging best practice in the ethical use of digital technology

  • Identifying the value at stake: Quantifying the value of digital initiatives for both society and industry as well as understanding how digital trust drives business value

  • Developing a culture of digital ethics: Giving employees the right tools and assets to make the right ethical decisions in how digital technology is used.