Massive disruption is dealing a blow to supply chains, and no industry is immune. Agile competitors like Tesla, Birchbox, DollarShave Club and Amazon are operating next-generation supply chains now, constantly aiming to surprise and delight customers by meeting their demands and delivering the convenience they expect. Achieving a next-generation supply chain didn’t happen overnight for these competitors. Traditional companies can evolve to an intelligent supply chain that is customer-centric and smart, agile, learning and service-oriented.
Businesses today must adopt a mindset that encourages and embraces continuous innovation. It is the only way to move with greater speed and build competitive advantage—meeting the needs of the changing customer while also turning a profit. We provide an intelligent supply chain roadmap for getting there.
Many companies are realizing that supply chain innovation is not their core competency, especially as legacy thinking, infrastructure, operating models and constrained supply chain capabilities hold them hostage. Companies want and need to do much more than mass volume at low cost.
Evolving your operations with an intelligent supply chain will enable your business to align strategic priorities internally to more effectively serve customer needs and compete against newer, nimbler companies.
The building blocks for architecting an intelligent supply chain are dynamic and flexible to guide your transformation journey—and innovations across supply chain functions will deliver value and incremental profitability.
Increased number of smaller-sized customer segments to satisfy diverse requirements and modifying and refining them dynamically on a “living” basis
Physical network comprised of multiple, flexible and sustainable supply chains which leverage external partners to share ownership of the network's physical assets based on the design needs of each segment
Dynamic engagement of external partners to provide assets and services to customers, enabled by digital platforms that connect assets, people, processes and things to increase collaboration
Real-time, visibility into performance, operations, assets and services information across the end-to-end ecosystem
Supply chain “as-a-service” mentality focused on enabling growth through an operating model that architects solutions to delight the customer, connects to the ecosystem and executes “smart” operations
Use of autonomous technology and flexible, on-demand talent that operates with a fact-based, data-led approach to perform real-time, end-to-end execution
Use of analytics, “what-if” scenario modeling, continuous metrics monitoring and performance improvement planning to enhance operations and deliver added value to the customer
An “experiment on-the-go” approach to drive innovation and increase customer value for each supply chain with a focus on sustainable practices