Human services agencies solve problems, helping people lead better, more productive lives. This forward-thinking technology vision explores what could happen if human services agencies started to explore the possibilities of the latest digital technology trends.
By tapping into digital game changers—Internet of Me, platform revolution, intelligent enterprise and workforce reimagined—agencies can change the essence of the mission. They can work in more predictive ways than ever, changing the focus from solving problems to building potential long before problems ever happen. Think about it as a powerful shift from working as a safety net to becoming a life coach.
This human services technology vision is inspired by Accenture’s 2015 Technology Vision. Each year, Accenture pinpoints the emerging technology trends that will impact large enterprises in the next 3-5 years based on our insights and research.
Our 2015 Technology Vision research gathered inputs from an advisory board, a group of executives and entrepreneurs from the public and private sectors, academia, venture capital and startups.
We interviewed 100+ technology luminaries, industry experts and Accenture business leaders. Input also came from crowdsourcing ideas from Accenture people and the results of a global survey of 2,000 business and IT executives.